Table of Contents
Chapter 4: Mass Career Customization: The Framework for Aligning the Workplace with the Workforce
Today’s nontraditional workforce characterizes the new normal. A corresponding lattice-like model, along with a supporting framework, approach, and processes, is needed to increase employee engagement, satisfaction, loyalty, and long-term career aspirations. This chapter describes MCC in detail—its core characteristics, principles, elements, interdependencies, and benefits. Ultimately, one of MCC’s greatest benefits is the option value it creates—the psychic comfort afforded by the ability to customize the levels of career engagement as priorities change over time.
“There is much to commend in this book.”
—Alison Maitland, Financial Times
