Table of Contents

Chapter 1: From Ladder to Lattice

Organizational hierarchy is not what it used to be—nor is the corporate ladder or the corporate workforce. Tensions on the corporate front are rooted in the misalignment between the traditional workplace and the largely nontraditional workforce. This chapter explains how mass career customization (MCC) addresses the misalignment while supporting the emerging corporate lattice™ model of career progression.

“An excellent example of…protean career approaches. Mass Career Customization enables employees to create individualized career goals that take into consideration obligations outside of work.”

— The Shriver Report – A Woman’s Nation Changes Everything